Terms & Conditions

Last updated: 22 November 2025

Welcome to WebUltra. These Terms & Conditions ("Terms") govern your use of our website
https://webultra.cloud
and all services provided by HANA RASHID LTD (Company number 16588746),
including hosting, VPS, dedicated servers, domain registration and related digital products.

By using our website or placing an order, you agree to these Terms. If you do not agree, you must not use our services.

1. Definitions

"Company", "we", "our", "us" refers to HANA RASHID LTD.
"Services" refers to hosting, VPS, dedicated servers, domain registration and other digital services provided by WebUltra.
"Customer", "you" refers to the individual or entity purchasing or using our services.
"Website" refers to https://webultra.cloud.

2. Eligibility

You must be at least 18 years old to use our services. By purchasing, you confirm that you have the legal authority
to enter into this agreement.

3. Services Provided

WebUltra provides digital services including:

Shared hosting
VPS hosting
Dedicated servers
Cloud hosting services
Domains and SSL certificates
Technical and customer support

Service delivery is typically automated and begins immediately after payment, depending on the product.

4. Account Registration

You must create an account to access certain services. You agree to provide accurate, complete and updated information.
You are responsible for maintaining the confidentiality of your login details and for all activities under your account.

5. Payments & Billing

All prices displayed on our website are in the currency shown and may be updated at any time. By placing an order, you
authorize us and our payment partners to charge your chosen payment method.

Invoices must be paid on or before the due date.
Unpaid invoices may result in service suspension.
Domain and SSL purchases must be paid in full before registration can occur.
Recurring services renew automatically unless cancelled.

For refund details, please refer to our
Refund & Returns Policy.

6. Acceptable Use Policy (AUP)

You agree not to use our services for any unlawful, abusive, harmful or prohibited activity, including but not limited to:

Hosting malware, phishing pages or fraudulent content
Sending unsolicited emails (spam)
Distributing copyrighted material without permission
Running illegal scripts or harmful applications
Activities that damage the network or affect other users
Hosting violent, extremist or illegal content

Violation of our AUP may result in immediate suspension or termination of service without refund.

7. Service Provisioning & Availability

We strive to provide high uptime and reliable performance. However, availability may be affected by scheduled maintenance,
technical issues or factors outside our control.

We do not guarantee 100% uptime or error-free operation of services.

8. Data & Backups

Customers are responsible for maintaining their own backups. Although some services may include automated backups, we do
not guarantee backup integrity or availability.

We are not liable for data loss resulting from misuse, system failure, human error or other causes.

9. Suspension & Termination

We may suspend or terminate your service without notice if:

You violate our Terms or Acceptable Use Policy
Your payment is overdue
Your activities threaten security, stability or legal compliance

Suspension or termination does not entitle you to a refund unless expressly permitted in our Refund Policy.

10. Limitation of Liability

To the maximum extent permitted by law, WebUltra is not liable for:

Loss of data, revenue or profits
Service interruptions, delays or downtime
Unauthorized access to accounts or data
Errors caused by third-party providers or partner networks

Our total liability is limited to the amount you paid for the service during the last 30 days.

11. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised "Last updated" date.
Continued use of our services after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through the courts of the United Kingdom.

13. Contact Information

If you have any questions regarding these Terms & Conditions, you can contact us:

HANA RASHID LTD
18 Thornhill Terrace, Sunderland, England, SR2 7JL
Phone: +44 7351 539680
Email: payment@webultra.cloud